Navionics customer service

Discussion in 'Power it up with Electronics' started by cvilt, Sep 10, 2012.

  1. cvilt

    cvilt I Love microskiff.com!

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    I would say their customer service is terrible but that would mean they have any. Everything is sales ARGH. Anybody know how to get through to anyone other than 9:30-4:30.
     
  2. fsae99

    fsae99 I Love microskiff.com!

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    Hate to say it but over on FS there is a Navionics Manufacture forum that I think one of their reps monitors.
     

  3. cvilt

    cvilt I Love microskiff.com!

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    Thanks Jim I will try it. I visited that forum a couple times, microskiff.com is a friendly place to hang
     
  4. cvilt

    cvilt I Love microskiff.com!

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    Jim, Thanks for the tip. It took me 2 days to be "accepted" to the forum and it looks like the navionics guy is on vacation (they are owned by the French, go figure :mad:). I am SO glad I went to West Marine. I price shopped on line and they matched and with their advantage program it got me $40 extra. I finally called West Marine and they said bring it back and it is done. After all I have learned I would not recommend EVER trying to update or load the app. My new card will be in on friday and after 3 weeks I will be able to use it
     
  5. cvilt

    cvilt I Love microskiff.com!

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    Jim I finally got a reply from the Navionics rep. Useless [smiley=sleep-at-desk.gif]. I will use the cardWest Marine replaced in the unit and forget the year of free updates and the app. If there was any competition for them I would get my money back. I will shake it off and move on. Thanks again Jim ;)