A man in a hot air balloon realizes he is lost. He reduces altitude, trying to find some local bearings, when he spots a woman on the ground below and descends further to ask for help. "Excuse me, can you help? I promised a friend I would meet him an hour ago but I don't know where I am". The woman replies; "You're in a hot air balloon, hovering approximately 30 feet above the ground, and are between 40 and 41 degrees North latitude & between 57 and 58 degrees West longitude". "You must be an engineer?" Replies the balloonist. "I am", replied the woman. "How did you know?" "Well," answered the balloonist, "everything you told me is, technically, correct but I have no idea what to make of your information and, the fact is, I am still lost. Frankly, you've not been much help so far." The woman replies, "you must be in management?" "I am" replied the balloonist... "but how did you know?" "Well", said the woman, "you don't know where you are or where you are going. You have risen to where you currently are due to a large quantity of hot air. You made a promise, which you have no idea how to keep, and you expect people beneath you to solve your problems. The fact is, you are in exactly the same position you were in before we met but now, somehow, it is my fault!"