I have always been a strict shimano fan, but their warranty is changing. They just opened a new shimano reel service center in South Carolina, and even if you ship your reels to Cali they will forward them to South Carolina. I was shocked when someone in sc claimed to have my reels and that none of them were in serviceable condition.. I was quoted almost full price for replacements, and the lead tech claimed none were able to be fixed (Saragosa 6000 only had a bad roller bearing). I think the good old days of shimano are done or at least that was my most recent experienceSo i buy shimano for 2 reasons.
Theres nothing like sending your reels in and they say “well were sending you 2 new ones”
Parts are available And the service is the bees knees. Buy once cry once .
$35 a reel for service and its either new or feels like new when it comes back