This is a Qoute from elsewwhere but so noted ... btw: Don't kill the messenger .... Just wanted to let everyone know about my experience so they could be aware of my experience when making their next sunglass purchase. I ordered a set of frameless Costa's called Ballast's. Within a month the plastic lens started to crack at the nose screws that join the bridge to the lens. After sending them back in (at my expense), I find out that they have realized they had a problem and have changed the design of the glasses. I informed them that I did not trust the design any more. I didn't want to be paying shipping back and forth several times a year every time they broke, and wanted a framed style instead. I picked a set that were exactly the same cost as the ones I returned and they told me there would be a $69 charge for the new frames. I told them this was rediculous and I wanted to talk to a supervisor. They had a super call me back the next day and tell me that the tech was correct and they were just doing me a FAVOR letting out of the other POS style to begin with. I'm going to write a letter to them, but with this kind of attitude, they aren't a company I want to do business with!